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  • What age will the caps fit?
    Our Youth Caps are approximately 53cm and will fit most kids from 4 to 10+ years. Our Adult Caps are standard 58cm and fit most adults. All caps are adjustable to fit with snap back fixing, please keep in mind that all head shapes are different.
  • How do I detach the chin strap from my AquaCap?
    Push the strap bars through both button holes on the caps inner band to completely remove the chin strap. The chin strap can be reattached by feeding the bars back through the cap button holes on the inner band sides.
  • What payment methods can I use?
    AquaCaps accept payment by Visa, MasterCard and American Express. Sorry, we don’t accept PayPal at this time, but hopefully will soon.
  • Is pricing in US or Australian Dollars?
    All prices advertised are in Australian Dollars (AUD).
  • What if the item I want to purchase is Out of Stock?
    We restock items that are sold out due to high demand. Please email us at if you would like to be notified when a sold out item becomes available.
  • Can I edit or cancel an order I just placed?
    Unfortunately, we are not able to make any changes to an order once it has been placed. We may be able to cancel an order before it ships out but this cannot be guaranteed. Order cancellation requests should be sent to, we will contact you to advise if a cancellation will be possible.
  • I am unable to place my order, what should I do?"
    If an error message keeps occurring in your check out process there could be a credit card problem or an issue with the billing/shipping address. To fix this error, review the name, address and credit card info in both your billing and shipping information to be sure it is correct. If the error message keeps reoccurring, please contact us at
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